Popular services

To register your interest in spontaneous volunteering, please complete our online form. If you’d like more information, call us on 02 6621 7397,  email volint@nrcg.org.au or visit our Lismore Community Hub.

Disaster relief volunteering

If you want to help people in the Northern Rivers region during a disaster event, become a spontaneous volunteer with us now, and you can make a big difference to people’s lives.

When disaster hits, people in our communities need relief and support. Our spontaneous volunteer services make it easy for everyone to support them together, providing an organised and effective response.

Spontaneous volunteers are people who want to assist in disaster response and recovery, who are not volunteering through another organisation, and may not have specialist disaster training, skills or experience.

We effectively organise and deploy spontaneous volunteers during times of emergency or disaster, providing immediate support to the people who need it most.

We’re working closely with community-focused organisations like Australian Red Cross, SES, Rural Fire Service, local councils and community groups to provide support to people experiencing emergency or disaster events throughout the Northern Rivers region.

When you register as a spontaneous volunteer, we provide free training in your preferred skills or field, which makes you ready for action. The instant you are needed we can contact you to start providing immediate support.

How does spontaneous volunteering help?

  • Your skills and attributes directly help people in emergencies and disasters.
  • Your energy builds the capacity needed to support people and community.
  • Your efforts increase disaster response time and recovery.
  • Your commitment makes your community more resilient the next time disaster hits.

Can you do any of the following?

There are many skills needed to provide support to people who have been affected by a disaster, and everyone has skills that are invaluable during these times. If you can do any of the following, you can help!

  • Make a sandwich or cup of tea
  • Use a computer or mobile device
  • Make phone calls and send messages
  • Lift furniture or shop goods
  • Help distressed people fill in forms
  • Drive a trailer, bus or other vehicle
  • Deliver supplies and relief items
  • Help clear fallen tree branches
  • Use a broom or shovel
  • Door knocking

To register your interest in spontaneous volunteering, please complete our online form. Once you have submitted the form, someone from our volunteering team will contact you to discuss your registration.

Many tracks, one road, sustaining community.


Community Gateway is a registered charity and QIP accredited, assessed against the Quality Improvement Council Health and Community Services 7th Edition Standards.


We acknowledge the traditional custodians of the lands on which we work and meet, and offer our respect to their elders, past, present and future.

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Copyright © 2020 Northern Rivers Community Gateway. All rights reserved.

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