Aged Care Volunteer Visitors Scheme (ACVVS)

Formerly known as the Community Visitors Scheme (CVS).

The Aged Care Volunteer Visitors Scheme (ACVVS) improves quality of life for older people by growing social connections.

It does this by providing approved, friendly volunteer visitors to older people who receive a home care package and live at home, or who live in residential aged care. Volunteer visitors are matched to recipients based on their shared interests and location.

For older people, receiving regular visits creates companionship, which can improve mental health, increase self esteem, feelings of happiness and sense of purpose. It can reduce feelings of isolation, depression and anxiety.

  • Volunteer visitors can connect with recipients via telephone, video chat or in person.
  • Visit activities are co-created by a volunteer visitor and a recipient. They can do whatever they both enjoy, such as reading a book together, going for a walk, listening to music, chatting, reminiscing or watching a favourite movie.
  • We deliver the Aged Care Volunteer Visitors Scheme throughout the Northern Rivers region.

Community volunteer duties

Visits from a volunteer visitor are informal and relaxed, during which the volunteer and recipient might talk, play a game, read a book or listen to music. If the scheme recipient is mobile enough, they may both be able to go for a walk, a drive, visit a church, location or community event.

Volunteer visitors are committed to:

  • Visit a scheme recipient in their home for at least one hour every two weeks.
  • Spend one-on-one, quality time with recipients.
  • Be a companion and a friend during visits.
  • Co-create activities that both volunteer and recipient enjoy.
  • Help recipients with easily achievable daily chores and basic tasks when needed.
  • Report monthly to our scheme coordinator.

To register your interest in becoming a volunteer visitor, follow the Register now button below to see opportunities and quickly apply online. Once you have registered, someone from our volunteering team will contact you to discuss your registration.

If you are an older person (or work with older people living at home alone or in residential aged care) and you would like to meet one of our volunteer visitors, follow the Referral form button below to download and complete a referral form (Microsoft Word document). Once complete, please email it back to us at or via the Email button below, and someone from our volunteering team will contact you to discuss your referral.

The Aged Care Volunteer Visitors Scheme is funded by the Australian Government.

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