Energy Accounts Payment Assistance

To be eligible for EAPA you must meet all of the below requirements:

• You have an electricity or natural gas account for your home in NSW.
• You’re the account holder (the account and bill must be in your name).
• You have not paid your most recent bill.
• The bill you need help with is for an account that is still open.
• You’re having a short-term financial crisis or emergency and are finding it hard to pay your recent energy bill.

Note: Other eligibility requirements may apply. Get in touch for support if you are unsure.

If you need support in applying for Energy Accounts Payment Assistance (EAPA), you can call us on 02 6621 7397, email info@nrcg.org.au or visit our Lismore Community Hub at 76 Carrington Street, Lismore NSW 2480. You can also apply directly through Service NSW.