Popular services

To make a new enquiry to receive any of our First Step supports, please call us on 02 6621 7397,  email hub@nrcg.org.au to make an appointment.

First Step emergency relief

First Step emergency relief provides immediate support to people throughout the Northern Rivers region who are experiencing financial hardship or crisis.

Our wrap-around service provides intake and assessment of your short and long term needs, immediate access to integrated facilities, material and financial aid, and referrals to support services that help you stay out of crisis.

First Step emergency relief is available at different locations and we also provide intake and assessment appointments via telephone and Zoom.

All our First Step emergency relief supports are free, subject to availability and require an appointment to receive. Conditions apply to some supports.

First Step emergency relief supports

All the supports below are free, subject to availability and require an appointment to receive. Conditions apply to some supports.

  • Food assistance from our community food pantry.
  • Supermarket vouchers for people with special dietary requirements or medical conditions with a GP referral.
  • Energy accounts payment assistance (EAPA) electricity vouchers for anyone experiencing financial hardship or crisis.
  • Chemist vouchers for people on a low income who face financial hardship.
  • Fuel vouchers for people who need to drive their vehicle to attend a job interview, housing inspection or court-related appointment.
  • Surplus fresh bread donated by local businesses.

Locations

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